-- Private, high-performance IP/Transmission-Networks for carriers' customers in Middle East & Africa. -- Use international carriers as a local service provider. -- Integration of international carriers' customers' Middle East & Africa sites into their international private network (VPN/MPLS) using local boradband internet -- Integration of local carriers' customers' international sites into their domestic network -- Service Level Agreements -- Sourced through local best ISP (Internet Service Provider) within budgeted price. -- Ground Support Services in Middle East & Africa. -- Supply & Administration, Implementation & Maintenance.
The Ground Support Operations Centre (GSOC) together with our Ground Support Engineers (GSE) become key member of your Operations team, providing courteous and expedient engineering level support. We also take responsibility for monitoring and controlling any outage resolution of your Network on a 24/7/365 basis. The GSOC/GSE have a mix of experience including IP, RF, and System Engineering.Configuring telecoms and network equipment including iDirect, Hughes, Comtech, Cisco, Juniper, Huawei, Alcatel-Lucent, Ericsson, Zhone, Cyberoam, Sonicwall, Barracuda and other equipment as required. We Serve as the primary customer contact for routine operations coordination and problem resolutions We Maintain a clear and concise activity log